How to Conduct a Workplace Investigation

The purpose of an investigation is a simple fact-finding mission. The length and depth of the investigation will depend on the complexity of the allegation against the employee.

What is the purpose of a workplace investigation?

The purpose of an investigation is a simple fact-finding mission. The length and depth of the investigation will depend on the complexity of the allegation against the employee.

Incident Report

An investigator will then compile what is called an incident report, which is simply a summary of the evidence the investigator has gathered.

Who should be the investigator?

The investigator will either be an internal staff member for smaller issues or an the investigator might have to be an external party if the matter is more complex and requires an arm’s length investigation.

What makes a good investigator?

A good investigator will follow a common sense and logical approach and they will investigate any new leads that pop up during the investigation.

Suspension

Suspensions can only be done in specific instances and always on full pay. The alleged conduct must be of a serious nature and there must be good reason to believe the Employee would hamper with the investigation or try to cover up what they have done.

Is there a template to follow?

There is no one size fits all template as to how to conduct your investigation. Your investigator will need to follow a common sense and logical approach which would not only ensure the investigation is done thoroughly but also show any internal weaknesses with the camera or security systems for instance.

Recent LabourTalk Articles

Employment Contracts and Conditions

Employment Contracts and Conditions

Introduction Employment contracts are the foundation of the employment relationship in South Africa. They create the legal framework that governs the rights and duties of...

New Parental Leave Rules

New Parental Leave Rules

Introduction South Africa’s laws on parental leave have changed after a major ruling by the Constitutional Court on 3 October 2025 in the case of  Van Wyk and Others v Minister...

Internal Advancement and Promotion Opportunities

Internal Advancement and Promotion Opportunities

In a recent Labour Court case, City of Cape Town v Irwin Oostendorp and Others, C530/2022, 05 August 2025, Acting Labour Court Judge Coen de Kock, in summary, made the following...

LabourTalk Newsletters

Subscribe and receive labour related information

Follow us

Review-Us

 

© 2025 ~ All Rights Reserved  |  Privacy Policy