Conducting Workplace Investigations

A workplace investigation should be conducted in a thorough, consistent and objective manner using a standard process. It is important that employer’s implement a minimum standard in the design and execution of workplace investigations to ensure consistency.

Introduction to Workplace Investigations

An investigation is a fact-finding exercise to collect all the relevant information on a matter. A properly conducted investigation can enable an employer to fully consider the matter and then make an informed decision on it.

Investigation Process

A workplace investigation should be conducted in a thorough, consistent and objective manner using a standard process.

Organisational Preparation

The first step in the investigation process is organisational preparation and specifically to decide if an investigation is necessary.

An Investigator’s Preparation

The second step in the investigation process is the investigator’s preparation and specifically to draft an investigation plan.

Handling an Investigation Meeting

The third step in the process is handling an investigation meeting. While investigation meetings will often be needed, some investigations will only require the collection of written and physical evidence. In these circumstances, an investigator will not need to follow this step.

Gathering Evidence

The fourth step in the process is gathering evidence and specifically to arrange and agree on witness statements.

Writing an Investigation or Incident Report

The fifth step in the process is writing an investigation or incident report and plan the structure of the report.

After an Investigation is Completed

The sixth and last step in the process is action to be taken after the investigation is completed.
Wallace Albertyn

Wallace Albertyn

- Course Facilitator -
 
Wallace Albertyn is a Human Resources Generalist, Labour Law Advisor & Consultant, and owner of Labour Law Consult, a consultancy since 2004 that specialises in and provide services to clients in labour law and selected HR practices.

He is also a Senior Associate and Legal Advisor at LabourMan Consultants since 2006 and Labour Law Advocate since 2014.

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