Dismissal of Prolonged Cases by the CCMA

Jul 11, 2024


The case of South African Airways(SOC) Limited (in Business Rescue) and Others v National Union of Metalworkers of South Africa obo Members and Others (JA32/2020) [2020] ZALAC 34; [2020] 8 BLLR 756 (LAC); (2020) 41 ILJ 2113 (LAC); 2021 (2) SA 260 (LAC) (9 July 2020) has marked a significant development in the field of dispute resolution, particularly regarding the powers and responsibilities of the Commission for Conciliation, Mediation, and Arbitration (CCMA) and the Labour Court in South Africa. 

Case Summary

Parties Involved:

  • South African Airways (SOC) Limited (SAA): The applicant, in business rescue.
  • National Union of Metalworkers of South Africa (NUMSA) and Others: The respondents, representing the employees.


The dispute arose when SAA, facing business challenges, entered into a conflict with NUMSA regarding various employment issues. This dispute was referred to the CCMA for resolution. However, the process faced significant delays due to NUMSA’s lack of diligence in progressing the case.


  • At the CCMA: SAA requested the dismissal of the matter due to the prolonged delays caused by the respondents. The CCMA commissioner, however, declined this request, stating that they lacked the authority to dismiss the case without first hearing evidence on its merits.
  • At the Labour Court: Dissatisfied with the CCMA’s decision, SAA approached the Labour Court. The Labour Court ruled in favour of SAA, asserting that the commissioner should have utilized their power to expedite the resolution process.


Key Legal Principles Established

  1. Proactive Participation Required: This case underscores the necessity for all parties involved in a dispute resolution process to actively and diligently pursue the progression of the case. Prolonged inactivity or deliberate delays by any party can be grounds for dismissal of the case.
  2. CCMA’s Authority: The Labour Court clarified that the CCMA commissioners do have the authority to manage and expedite dispute resolution processes. They are empowered to dismiss cases that are unduly delayed by the conduct of any party involved.
  3. Judicial Oversight: The Labour Court’s ruling indicates that it can intervene in CCMA proceedings to ensure that the dispute resolution process is not unduly prolonged, and that justice is served in a timely manner.


Implications for Dispute Resolution

  • Efficiency and Timeliness: The ruling promotes efficiency and timeliness in dispute resolution, discouraging parties from engaging in dilatory tactics.
  • Enhanced Powers for CCMA Commissioners: CCMA commissioners are now more clearly empowered to take decisive actions, including dismissing cases that are not being actively pursued.
  • Judicial Support for Expedited Processes: The Labour Court’s willingness to support expedited dispute resolution processes ensures that parties are held accountable for unnecessary delays. 



The South African Airways case serves as an important precedent in labour dispute resolution, reinforcing the need for timely and diligent progression of cases. It highlights the responsibilities of both the parties involved and the commissioners overseeing the cases to ensure that dispute resolution mechanisms function efficiently and effectively. This case is a reminder that the justice system values the prompt and fair resolution of disputes, providing a legal basis for dismissing cases that are unduly delayed by one party’s lack of diligence.

Disclaimer: LabourMan exclusively provides services to employers.

The content does not constitute legal advice, are not intended to be a substitute for legal advice and should not be relied upon as such. Kindly contact us on info@labourman.co.za or 021 556 1075 to speak to one of our consultants.


Wallace Albertyn

Wallace Albertyn is a Senior Associate and Legal Advisor at LabourMan Consultants.

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